Privacy Policy
Last Updated: June 20, 2026
This Privacy Policy explains how Flovera, operated by Revitae Brands LLC (“we,” “us,” “our”), 30 N Gould St, STE R, Sheridan, WY 82801, United States, collects, uses, discloses, and protects personal information when you use www.getflovera.com, place an order, or start a subscription. It should be read together with our Terms of Service.
1. Information We Collect
We may collect:
- Information you provide: name, email address, phone number, billing and shipping address, order and subscription details, account login details, and customer-support communications.
- Payment information: processed by our third-party payment providers. We do not store full card numbers ourselves.
- Automatically collected information: device, browser, IP address, pages viewed, referring site, and similar usage data collected through cookies and similar technologies.
- Marketing preferences: your email and SMS opt-in status and engagement.
2. How We Use Your Information
We use personal information to:
- Process and deliver your orders and subscriptions.
- Charge recurring subscription payments and handle billing.
- Provide customer support and respond to requests.
- Send transactional messages about orders, subscriptions, shipping, payments, and your account.
- Send marketing communications where you have opted in.
- Prevent fraud, secure our website, and enforce our Terms.
- Improve our products, website, and services.
- Comply with legal obligations.
3. Cookies and Tracking
We use cookies and similar technologies to operate the website, remember your cart and preferences, analyze traffic, and support marketing and advertising. You can control cookies through your browser settings; disabling some cookies may affect how the website works.
4. How We Share Information
We do not sell your personal information for money. We may share information with service providers who help us operate, including our ecommerce platform, payment processors, fulfilment and shipping partners, email and SMS providers, analytics and advertising providers, and customer-support tools. We may also disclose information where required by law, to enforce our Terms, to prevent fraud, or in connection with a business sale, merger, or transfer of assets.
5. Email and SMS Communications
By providing your email or phone number, you agree we may send transactional messages related to your orders, subscriptions, and account. If you opt in to marketing, we may also send promotional messages. You can unsubscribe from marketing emails using the unsubscribe link, and from SMS using the opt-out instructions in the message. Unsubscribing from marketing does not stop transactional messages tied to active orders, subscriptions, support, or payments.
6. Data Retention
We keep personal information for as long as needed to provide our services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, to data portability, and to withdraw consent. To exercise these rights, contact us at help@getflovera.com. We may need to verify your identity before acting on a request.
8. International Transfers
We operate internationally and use fulfilment and service providers in different countries, including outside your country of residence. Where we transfer personal information across borders, we take steps to protect it consistent with applicable law.
9. Security
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
11. Third-Party Links
Our website may link to third-party sites and services that have their own privacy practices. We are not responsible for the content or privacy practices of those third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date, and changes take effect when posted unless otherwise stated.
13. Contact Us
Revitae Brands LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States
Email: help@getflovera.com